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Sync email


To connect your email account to remio, please follow these steps:

  1. Initiate Connection

    • First, click on Source to enter the configuration page.

    • Select the mail entry, then choose your service provider to add an account.

  2. Authorize Account

    • Add the account with your mailbox provider settings (IMAP). remio indexes threads locally so you can search and chat over them.

    • remio supports connecting and managing multiple email accounts in parallel.

  3. Configure Sync Settings

    • Once your account is successfully linked, you can flexibly define the scope of your import:

    • Mailbox Selection: Choose which mailboxes from your account you wish to sync.

    • Sync Duration: Select the timeframe for the sync. Options include Recent 1 month, Recent 3 months, and Recent 6 Months, with the default set to 3 months.

  4. Start Syncing

    • During the import process, you can view the real-time sync progress via a progress bar that shows the completion percentage based on the number of emails.

    • You have the option to pause the operation at any time.

  5. Manage Connection

    • After setup, you can manage your connected accounts. To disconnect an account, use the unbind option.

    • When you unbind, you will be prompted to choose whether to Keep It, which retains all synced mail data within remio, or Delete All, which completely removes all imported data.


Give every agent the context to do better work

Connect your agents to the knowledge, decisions, and history already organized in remio.

For the best experience, remio currently supports Windows 10+ (x64) and Macs with Apple silicon.

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